- Do you work through management companies or directly with boards?
- Both. Many associations contract through their CAM management company, and Montenegro works as an approved vendor within that structure as well as directly with self-managed boards.
- Can you provide a certificate of insurance for the association?
- Yes. Montenegro Lawn Service is licensed and insured in Florida, and a certificate can be issued naming the association as required.
- Can you attend a board meeting to present a proposal?
- Yes. Boards often want to meet the contractor before awarding, particularly when the current provider is being replaced.
- What should an HOA landscaping contract include?
- A written scope by area (entrances, common turf, perimeter buffers, lake banks), the service frequency for each, what costs extra (seasonal color, mulch, storm cleanup), the insurance the association requires, and how issues are reported and resolved. Bids built on the same scope are the only ones that compare fairly.
- How do you prepare an HOA landscaping bid?
- With a walk of the property, then a written scope and price by area. If the association has its own bid package, the bid follows it line for line.
- Can you cover multiple centers under one agreement?
- Yes. Multi-site retail portfolios are straightforward to route within Broward and Miami-Dade, and consolidating them usually improves both price and consistency.
- Who handles irrigation in parking islands?
- A licensed irrigation contractor. Montenegro does not do irrigation work, but crews flag dry islands or broken heads they notice on each visit so the property manager can call them in.
- How quickly can you respond to a tenant complaint?
- Directly, through a named contact rather than a dispatch queue. Most frontage issues can be addressed on the next scheduled visit or sooner if the center requires it.